FAQs

 

General:

Neverland London is in Fulham, London

We operate as the Fulham Beach Club pop up in the summer and Winterland in the winter months

Neverland is a Cocktail Bar, Gin Bar, Restaurant and perfect as a Party Event Venue

BYOB - We no longer operate with BYOB

Booking Guidance:

Tickets timings are shorter for smaller areas and longer for larger areas.  You are welcome to book consecutive sittings for all-day bookings.

Due to COVID restrictions and/or licencing limits once your sitting has finished we will ask you to leave if we are at capacity.

Additional Guests

Additional guests are welcome to buy individual entry tickets (if available) and join your area whilst at Neverland - until your area is at maximum social distancing capacity.

Guests for reserved tables/areas do not need to all arrive together but someone from the group needs to be present within 30mins of your booking otherwise we cannot guarantee your table. 

Guests arriving separately can use the lead booker's name to gain entry.​

Bookable Areas In Summer

At Fulham Beach Club:

Tables (2 to 6) under the pergola are covered, on the beach are uncovered

Sofas (4 to 10) under the pergola are covered, on the veranda are covered by a parasol but not enclosed

Beach Sofas (for 6) on the edge of the beach, covered and heated

Beach Huts (for 10) & Shacks (for 8) are on the beach, covered but not heated

Beach Bubbles (for 6) are on the beach but not covered during covid

All numbers above are not socially distanced - please apply the rule of 6 where necessary

Please note all sales are final on tickets and we do not offer refunds or reschedules on rainy days.

Bookable Areas In Winter

At Winterland:

  • Our Cabins (for 10 people) are situated at the edge forest in the winter and are covered and heated

  • Our Chalets (for 24 people) are situated in the forest and are covered and heated

  • Our Sofas and Tables (2 to 12 people) under the pergola are covered and heated

  • Bavarian Tent has tables and sofas (2 to12 people), is covered and heated but we suggest you wrap up warm in the evenings

  • The Ski-Lift Bubbles seat from 2 to 4 people and are located in the Bar area

  • The Bar Cabins seat up to 4 people and are located in the Bar area

  • The private room seats up to 24 and is located above the Bar area

Booking Policy

1. To postpone a booking it must be at least 1 week prior to your event date
2.  If you do not show up for your booking, we regret that your booking can not be postponed
3.  We cannot offer refunds for personal reasons
4.  By booking you confirm you are attending with people within your social bubble or house unless you are attending a business meeting or conference.

Complaints and Refunds

Please raise any issues whilst you are at the venue with the team and any complaints in writing within 48 hours to hello@neverlandlondon.com.  We are unable to issue refunds after this time.

Opening & Sitting Times

Wednesday, Thursday & Friday sittings are: 5pm - 11.30pm

Saturday Afternoon: 12pm - 11.30pm

Sunday: 12pm - 6.30pm (until 9pm June & July)

Please note. Pricing on reserved areas is dependent on the day and time of year.

For group bookings please contact hello@neverlandlondon.com

For corporate or private hire please contact corporate@neverlandlondon.com

General Questions

Is there any covering at Neverland?

Yes, we have a large 25m covered pergola as well as a Large stretch tent covering the veranda from September to May.

The Beach Huts for 10, Sofas for 4 - 12, Beach Bubbles for 6, Beach Sofas are all permanently covered as well as an indoor bar. 

 

Is there any other seating areas at Neverland other than the prebooked huts and bed options?

We have 16 tables under our pergola, that each seat up to 6 people with social distancing, these are available on a first-come, first-serve basis.  We also have Cabins, Tables and Sofas in the bar which seats up to 4 people and Tables and Sofas on the Veranda.

 

What payment options are offered at Neverland?

We take card payments only. 

Are kids allowed?

Under 18’s are welcome on-site at weekends from 12-5 pm. We are a licensed venue so children must be under the close supervision of a responsible parent.  Unfortunately, we cannot accommodate children during the week.

Can we get a refund or reschedule our booking at Neverland?

All sales are final and we cannot offer refunds, only a change of date.

 

Is it correct that a general entry ticket will guarantee entry but not necessarily somewhere to sit?

Yes, that’s correct. If you would like dedicated seating please book this prior to your arrival.  Please note during Covid we aren't selling general entry tickets.

Dress Code?

Smart Casual - No Sportswear/Tracksuits.

Are dogs allowed?

Encouraged as long as people clean up after them and they are kept on a lead

Do you offer special birthday packages?

Yes, we do - please contact hello@neverlandlondon.com for available package options.

We require a 50% deposit to secure your package, with the final balance being paid 2 weeks before your event date.

The deposit is non-refundable however we will provide a 48hr cool-off where only 10% of the deposit will be retained as an admin fee.

Do you have food at Neverland?

We have Street Food (Malibu Kitchen) and Pizza (Flour and Kneed) - menus can be found on our homepage.

 

What are the prices of hiring beer pong?

£10 for 30 minutes – we provide the beer pong tables and ping pong balls.  Sadly beer pong isn't available during Covid.

 

Is there re-entry into Neverland?

There is no re-entry back into Neverland if you decide to leave.

NEAREST STATIONS

Imperial Wharf (Overground from Clapham Junction / Shepherds Bush)

Wandsworth Town (overground from Clapham Junction / Earlsfield)

TUBE

Parsons Green (District Line)

BUS STOPS

Wandsworth Bridge Road

TAXI DROP OFF/PICK UP

in the car park of PC World, immediately opposite

 

PLEASE NOTE

Last entry is at 9 pm and the bar closes 30mins before close, kitchens 1hr before close.

We now require all of your guest's names and contact details for track and trace

Entry is only permitted for people who have provided us with this contact information.  

Please ask all your guests to visit https://www.neverlandlondon.com/track-trace to enter their details.