FAQs

 

Neverland London is in Fulham, London.  Neverland is a Cocktail Bar, Gin Bar, Restaurant and perfect as a Party Event Venue

BYOB - We no longer operate with BYOB

 

Is there any covering at Neverland?

Yes, we have a large 25m covered pergola over the tables as well as Cabins for 6, Lodges for 24, Igloos for 6, Ski Bubbles for up to 4 and an Indoor bar. 

 

Is there any other seating areas at Neverland other than the prebooked huts and bed options?

We have 16 tables under our pergola, that each seat up to 6 people with social distancing, these are available on a first-come, first-serve basis.  We also have Cabins, Tables and Sofas in the bar which seats up to 4 people, along with a private room upstairs for 18 people.

 

What payment options are offered at Neverland?

We take card payments only. 

Are kids allowed?

Under 18’s are welcome on-site at weekends from 12-5pm. We are a licensed venue so children must be under the close supervision of a responsible parent.  Unfortunately, we cannot accommodate children during the week.

Can we get a refund or reschedule on our booking at Neverland?

All sales are final and we cannot offer refunds, only a change of date.

 

Is it correct that a general entry ticket will guarantee entry but not necessarily somewhere to sit?

Yes, that’s correct. If you would like dedicated seating please book this prior to your arrival.

Dress Code?

Relaxed

Are dogs allowed?

Encouraged as long as people clean up after them and they are kept on a lead

Do you offer special birthday packages?

Yes we do - please email hello@neverlandlondon.com to see available package options

Do you have food at Neverland?

We have Street Food (Malibu Kitchen) and Pizza (Flour and Kneed) - menus can be found on our homepage.

 

What are the prices of hiring beer pong?

£10 for 30 minutes – we provide the beer pong tables and ping pong balls.  Sadly beer pong isn't available during Covid.

 

Is there re-entry into Neverland?

There is no re-entry back into Neverland if you decide to leave.


Bookable Areas:

We offer pre-bookable areas in Neverland: Tables, Sofas, Cabins, Igloos, Ski Lifts and Chalets (all numbers below account for social distancing)

  • Our Cabins are situated at the edge of our forest and include entry for up to 6 guests. All cabins are covered.

  • Our Lodges are situated in the forest and include entry for up to 4 households. All chalets are covered.

  • Lodges can also comfortably accommodate up to 24 for business meetings. 

  • Our Sofas and Tables under the pergola are covered and heated.

  • Our Tent has tables and sofas, is covered and heated but we suggest you wrap up warm. 

  • The Ski-Lift Bubbles seat up to 4 people and are located in the Bar area.

  • The Bar Cabins seat up to 4 people and are located in the Bar area.

  • The private room seats up to 18 and is located above the Bar area.

 

Please note all sales are final on tickets and we do not offer refunds or reschedules on rainy days.

On booking, you are welcome to book more than one sitting. Due to COVID restrictions once your sitting has finished we may ask you to leave if we are at capacity.

Additional guests are welcome to buy individual tickets and join your area whilst at Neverland - until your area is at maximum social distancing capacity listed above.

Guests for reserved tables/areas do not need to all arrive together but someone from the group needs to be present within an hour of your booking otherwise the table will be given away. 

Guests arriving separately can use the booking reference to gain entry.​

Booking Policy

1. To postpone a booking it must be at least 48 hours prior to your event date
2. If you do not show up for your booking, we regret that your booking can not be postponed
3. We cannot offer refunds for personal reasons
4. By booking you confirm you are attending with people within your social bubble or house unless you are attending as a business meeting or conference.

Complaints and Refunds

Please raise any issues whilst you are at the venue with the team and any complaints in writing within 48 hours to hello@neverlandlondon.com.  We are unable to issue refunds after this time.

Opening & Sitting Times

Wednesday, Thursday & Friday sittings are: 5pm - 11pm

Saturday Afternoon: 12pm - 11pm

Sunday: 12pm - 6.30pm 

Please note. Pricing on reserved areas is dependent on the day and time of year.

For group bookings and corporate or private hire

please contact corporate@neverlandlondon.com

LOCATION

Neverland

Wandsworth Bridge Road

London SW6 2TY

England

Call Us:

02030 340 293

The Beach House

COVID

Privacy

Track and Trace Form

FAQ's

 

EMAIL US

hello@neverlandlondon.com

Press Enquiries

We allow dogs

Children are allowed on site until 5pm

We are not a BYOB site

TIMES

Monday, Tuesday, Wednesday closed

   (available for private hire)

Thursday 5-11.30pm

Friday 5-11.30pm

Saturday 12-11.30pm

Sunday 12-6.30pm

Bar shuts 30mins before close

The kitchen, 1hr before close

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